How ClassCommand protects the student, staff and financial data your school trusts us with.
All data encrypted in transit and at rest.
People see only the data relevant to their role.
Your data is never more than a day from being restored.
Extra login protection for admin and finance accounts.
Every sensitive action is timestamped and traceable.
Rapid restore in the rare event of an outage.
Schools trust ClassCommand with sensitive student, staff and financial records, and we treat that responsibility as core to how we build and run the platform — not an afterthought. Security is applied across infrastructure, application code, access control and day-to-day operations, and this page summarises the key measures in place.
ClassCommand runs on scalable cloud infrastructure with 24/7 monitoring and a 99.9% uptime target, so schools never have to think about servers. Infrastructure automatically scales during high-traffic periods such as exam season or fee-due dates, without manual intervention.
Data is backed up automatically every day, with disaster-recovery procedures in place to restore service quickly in the rare event of an outage. Backup integrity is checked regularly as part of our operational routine.
If you believe you've found a security vulnerability in ClassCommand, we want to hear from you before it's disclosed publicly.
Please report suspected vulnerabilities to us using the contact details below, with enough detail for us to reproduce the issue. We investigate all reports and will keep you informed of our progress. We ask that you avoid accessing, modifying or deleting data belonging to any Institution while researching an issue.
For security reports or questions about our practices, reach out to:
We can share our full security overview for your IT or trustee review.